Global Workshop: ‘The New Human Experience of Work’

Everyone is talking about the importance of Experience and Design Thinking in the new way of working. But what are the tools and methods that leading companies use? What have they learned about remote work and what are they changing? How can we use Design Thinking to co-create the Human Experience (HX) of Work and the ‘New Normal’ with our colleagues?

COME JOIN US for a virtual HX Playbook Workshop and learn firsthand how to use virtual HX frameworks and tools from Design Thinking and Agile to co-create the new HX of Work in your organization. We will share a facilitation guide and online templates that you can immediately use and share with your peers.

We want to share with you ‘The HX Playbook’ – a structured framework for creating an HX-centric organization (see below) along with an understanding of HX ‘pillars’ and tools.

This is not an information session but an ACTIVE experiential learning time and live Field Research on the Experience of Remote Working. We will LEARN BY DOING how to build personas, map journeys of remote work and work in Agile teams. We will discuss how to integrate and lead HX as part of your leadership role.

Who can benefit from the HX Playbook Workshop:

• CHRO’s – those who set company people strategy & need new more effective & data-driven frameworks
• Heads of EX, People Experience, Work Experience & their teams who want to learn new tools & share ‘what works’
• Heads of Talent who want to restructure and build People Strategy around HX & Design Thinking
• Heads of Transformation, Organization Design who want to learn/apply new HX frameworks to transform their business
• HR leaders in Transition who want to learn new vocabulary and tools they can start using in their next role

Each session will be on Zoom with cohorts from your city and region, where you’ll have the opportunity to do virtual networking in our breakouts.

Theme: ‘Co-creating The New Human Experience of Work’

Workshop agenda – 3 hours:

30 min. – Origins & pillars of EX/CX, Design Thinking, research on what companies are doing now

90 min. – How to create Persona & Journey Maps to understand how we experience work in the pandemic, identify emotions, problems to solve & Moments that Matter

30 min. – How to create Wow! Moments that Matter & re-design the HX of work to maximize productivity & engagement

30 min. – Practical steps to create a Listening Strategy & implement HX frameworks in my team

What you will walk away with:

• Actual journey maps of Remote Working – a clear, complete & actionable picture of what we are experiencing
• E-booklet: HX Foundations and toolkit – “The HX Playbook”
• Virtual Mapping and Persona tools
• New connections with others in our HX network in your city/region

When these workshops are completed in 30+ locations, we will share the results of this Field Research, along with multiple case studies, in a free report and as part of our HX Leaders Network Summit, with presentations by global companies, on Nov. 17.

The ‘HX Playbook’ Workshop will be delivered by Elliott Nelson, founder of the HX Leaders Network and CEO of HXTransforma. Elliott researches, writes & consults on HX.

These workshops are co-sponsored by:

Register for the virtual HX Playbook workshop in your city/region and meet other HR and HX professionals.