EX Leaders Network Events -

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Most HX Leaders are in their role for the first time and started in the last 2 years. Even HX ‘Pioneers’ are looking for ‘What’s Next?’. We formed this network for HX Leaders, who want to learn from one another, share ‘what works’, and co-create the Human Experience of Work.

We invite all HX and CX leaders to join and those who do People Analytics, Design Thinking, Journey Mapping, Physical and Digital Workspace, Agile teams, Transformation leaders and those who design HX-centric People processes.

Global Workshop: ‘The New Human Experience of Work’

Everyone is talking about the importance of Experience and Design Thinking in the new way of working. But what are the tools and methods that leading companies use? What have they learned about remote work and what are they changing? How can we use Design Thinking to co-create the Human Experience (HX) of Work and the ‘New Normal’ with our colleagues?

COME JOIN US for a virtual HX Playbook Workshop and learn firsthand how to use virtual HX frameworks and tools from Design Thinking and Agile to co-create the new HX of Work in your organization. We will share a facilitation guide and online templates that you can immediately use and share with your peers.

We want to share with you ‘The HX Playbook’ – a structured framework for creating an HX-centric organization (see below) along with an understanding of HX ‘pillars’ and tools.

The HX Playbook

This is not an information session but an ACTIVE experiential learning time and live Field Research on the Experience of Remote Working. We will LEARN BY DOING how to build personas, map journeys of remote work and work in Agile teams. We will discuss how to integrate and lead HX as part of your leadership role.

Who can benefit from the HX Playbook Workshop:

CHRO’s – those who set company people strategy & need new more effective & data-driven frameworks
Heads of EX, People Experience, Work Experience & their teams who want to learn new tools & share ‘what works’
Heads of Talent who want to restructure and build People Strategy around HX & Design Thinking
Heads of Transformation, Organization Design who want to learn/apply new HX frameworks to transform their business
HR leaders in Transition who want to learn new vocabulary and tools they can start using in their next role

Each session will be on Zoom with cohorts from your city and region, where you’ll have the opportunity to do virtual networking in our breakouts.

Theme: ‘Co-creating The New Human Experience of Work’

Workshop agenda – 3 hours:

30 min. – Origins & pillars of EX/CX, Design Thinking, research on what companies are doing now

90 min. – How to create Persona & Journey Maps to understand how we experience work in the pandemic, identify emotions, problems to solve & Moments that Matter

30 min. – How to create Wow! Moments that Matter & re-design the HX of work to maximize productivity & engagement

30 min. – Practical steps to create a Listening Strategy & implement HX frameworks in my team

What you will walk away with:

Actual journey maps of Remote Working – a clear, complete & actionable picture of what we are experiencing
E-booklet: HX Foundations and toolkit – “The HX Playbook”
Virtual Mapping and Persona tools
New connections with others in our HX network in your city/region

When these workshops are completed in 30+ locations, we will share the results of this Field Research, along with multiple case studies, in a free report and as part of our HX Leaders Network Summit, with presentations by global companies, on Nov. 17.

The ‘HX Playbook’ Workshop will be delivered by Elliott Nelson, founder of the HX Leaders Network and CEO of HXTransforma. Elliott researches, writes & consults on HX.

These workshops are co-sponsored by:

S. Francisco-Silicon Valley

September 23 9:00-12:00

New York

September 24 9:00-12:00

San Diego & Los Angeles

September 25 9:00-12:00

Amsterdam

September 29 14:00-17:00

Geneva

October 6 14:00-17:00

London

October 8 14:00-17:00

Berlin

October 13 14:00-17:00

Singapore

October 15 9:00-12:00

Milano

October 15 14:00-17:00

Houston

October 16 9:00-12:00

Atlanta

October 20 9:00-12:00

Frankfurt

October 21 14:00-17:00

Chicago

October 21 9:00-12:00

Paris

October 22 14:00-17:00

Washington DC

October 22 9:00-12:00

Boston

October 23 9:00-12:00

Munich

October 27 14:00-17:00

Singapore

October 28 9:00-12:00

Minneapolis

October 28 9:00-12:00

Sydney

October 29 9:00-12:00

Seattle

October 29 9:00-12:00

Istanbul

October 30 2:00-5:00

São Paulo

November 3 9:00-12:00

Philadelphia

November 4 9:00-12:00

Zurich

November 5 14:00-17:00

Salt Lake City

November 6 9:00-12:00

Stockholm

November 10 14:00-17:00

Copenhagen

November 11 14:00-17:00

Detroit

November 12 9:00-12:00

Tel Aviv

November 13 14:00-17:00

Register for ‘The HX of the New Workplace’

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Past events

HX Leaders Network Summit

On June 9 & 10, we held our global virtual HX Leaders Network Summit under the newly re-branded HX Leaders Network. You can listen to all the sessions through the links below. We featured speakers from Europe, N. America & Asia/Pacific, including:

Jonathan Gelfand

Global Well-being & Health Promotion Strategy - IBM

Damon Deaner

Head of EX Design - IBM

Gareth Rollitt

Director, People Analytics - Microsoft

Görkem Balci

Group Talent, Engagement & Organizational Development Manager - Koç Holding A.Ş.

Marie Kretlow

Senior Experience Designer, People - InVision

Rita Newman

Head of EX, Tribe Lead of Joiners & Movers - ANZ Bank

Andrew Marritt

CEO - Organization View (People Analytics)

Chiara Aliberti

Masters’ Degree Volunteer in Refugee Camps: Greece, Mexico, Italy

We heard great examples of how to apply design thinking in the time of Covid-19, including:

Koç Holding (100K employees), who implemented 1,000 new prototype ideas in March and April alone, from their massive listening/empathy exercises.
How IBM Wellness’ team have listened to and created new initiatives adapted to the needs of their colleagues during this crisis.
ANZ Bank whose Agile transformation is best known for new ways of leading (NWOL) and new ways of working (NWOW)
A report from Elliott Nelson (founder of the HX Leader Network & HX Transforma) on ‘HX in the time of Covid-19’ (see survey link below)

The EX Leaders Network has been rebranded as the ‘HX Leaders Network‘ (HXLN), reflecting the focus on the total ‘Human Experience’ of Work. We experience work well beyond HR processes and the traditional lifecycle. Covid-19 has accelerated changes already underway in business model and business strategy, as well as our physical and digital workspace. The new HXLN is a platform to ‘Connect, Learn and Share’ our experiences to inspire and educate others.

On June 10, HXLN member organizations participated in closed ‘HXLN Cohort Webcalls where they directly exchanged and shared examples and applications with their peers across companies. HXLN members also enjoy access to resources, tools and discounts to HX Playbook workshops and bootcamps.

HX Leaders Summit

Theme: ‘The Human Experience of Work During and After Covid-19’

AGENDA:

Session 1: – Welcome: Elliott Nelson-sharing of global study on ‘HX in the Time of Covid-19’; Case Study: Görkem Balci, Head of EX & Organizational Development, Koç Holding

Görkem Balci - Koç Holding

Using Design Thinking & EX to create 1,000 ideas

Session 2: Jonathan Gelfand – IBM: How IBM Wellness Group listened to & created new initiatives during time of Covid-19

Jonathan Gelfand - IBM

How IBM Wellness Group listened to & created new initiatives during time of Covid-19

Session 3: Rita Newman – ANZ Bank: Agile in ANZ’s Talent & Culture Organization

Rita Newman - ANZ Bank

Agile in ANZ's Talent & Culture Organization

Session 4: Gareth Rollitt, Director, People Analytics, Microsoft

Gareth Rollitt - Microsoft

Listening Strategy to help Microsoft in time of Covid-19

Session 5: HX Panel – Damon Deaner-EX Design at IBM, Marie Kretlow- Sr. Experience Designer, People at InVision, Andrew Marrit-CEO at OrganizationView

HX Panel

Damon Deaner-EX Design at IBM, Marie Kretlow- Sr. Experience Designer, People at InVision, Andrew Marrit-CEO at OrganizationView

Session 6: Listening, A Sanctuary from Human Annihilation – Chiara Aliberti

Chiara Aliberti

Listening, A Sanctuary from Human Annihilation

We invite you to participate in our global study on HX in the time of Covid-19 and receive a free report with survey results and case studies. Please take our short survey here.

The HX Leaders Network Summit is sponsored by the HX Leaders Network and Challenger, Gray & Christmas