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Join our Events

Most HX Leaders are in their role for the first time and started in the last 2 years. Even HX ‘Pioneers’ are looking for ‘What’s Next?’. We formed this network for HX Leaders, who want to learn from one another, share ‘what works’, and co-create the Human Experience of Work.

We invite all HX and CX leaders to join and those who do People Analytics, Design Thinking, Journey Mapping, Physical and Digital Workspace, Agile teams, Transformation leaders and those who design HX-centric People processes.

Global Workshop: ‘The New Human Experience of Work’

Everyone is talking about the importance of Experience and Design Thinking in the new way of working. But what are the tools and methods that leading companies useWhat have they learned about remote work and what are they changing? How can we use Design Thinking to co-create the Human Experience (HX) of Work and the ‘New Normal’ with our colleagues?

COME JOIN US for a virtual HX Playbook Workshop and learn firsthand how to use virtual HX frameworks and tools from Design Thinking and Agile to co-create the new HX of Work in your organization. We will share a facilitation guide and online templates that you can immediately use and share with your peers.

We want to share with you ‘The HX Playbook’ – a structured framework for creating an HX-centric organization (see below) along with an understanding of HX ‘pillars’ and tools.

The HX Playbook

Copyright 2020 HX Transforma

This is not an information session but an ACTIVE experiential learning time and live Field Research on the Experience of Remote Working. We will LEARN BY DOING how to build personas, map journeys of remote work and work in Agile teams. We will discuss how to integrate and lead HX as part of your leadership role.

Who can benefit from the HX Playbook Workshop:

  • CHRO’s – those who set company people strategy & need new more effective & data-driven frameworks
  • Heads of EX, People Experience, Work Experience & their teams who want to learn new tools & share ‘what works’
  • Heads of Talent who want to restructure and build People Strategy around HX & Design Thinking
  • Heads of Transformation, Organization Design who want to learn/apply new HX frameworks to transform their business
  • HR leaders in Transition who want to learn new vocabulary and tools they can start using in their next role

Each session will be on Zoom with cohorts from your city and region, where you’ll have the opportunity to do virtual networking in our breakouts.

Theme: ‘Co-creating The New Human Experience of Work’

Workshop agenda – 3 hours:

30 min. – Origins & pillars of EX/CX, Design Thinking, research on what companies are doing now

90 min. – How to create Persona & Journey Maps to understand how we experience work in the pandemic, identify emotions, problems to solve & Moments that Matter

30 min. – How to create Wow! Moments that Matter & re-design the HX of work to maximize productivity & engagement

30 min. – Practical steps to create a Listening Strategy & implement HX frameworks in my team

What you will walk away with:

  • Actual journey maps of Remote Working – a clear, complete & actionable picture of what we are experiencing
  • E-booklet: HX Foundations and toolkit – “The HX Playbook”
  • Virtual Mapping and Persona tools
  • New connections with others in our HX network in your city/region

When these workshops are completed in 30+ locations, we will share the results of this Field Research, along with multiple case studies, in a free report and as part of our HX Leaders Network Summit, with presentations by global companies, on Nov. 17.

The ‘HX Playbook’ Workshop will be delivered by Elliott Nelson, founder of the HX Leaders Network and CEO of HXTransforma. Elliott researches, writes & consults on HX.

These workshops are co-sponsored by:

 

 

Register for the virtual HX Playbook workshop in your city/region and meet other HR and HX professionals.

S. Francisco-Silicon Valley
September 23 9:00-12:00
September 23 9:00-12:00
New York
September 24 9:00-12:00
September 24 9:00-12:00
San Diego & Los Angeles
September 25 9:00-12:00
September 25 9:00-12:00
Chicago
Oct. 21 - 9:00-12:00 Central
Oct. 21 - 9:00-12:00 Central
Washington DC
Oct. 22 - 2:00-5:00 Eastern
Oct. 22 - 2:00-5:00 Eastern
Boston
Oct. 23 - 9:00-12:00 Eastern
Oct. 23 - 9:00-12:00 Eastern
Munich
Oct. 27 - 14:00-17:00 CET
Oct. 27 - 14:00-17:00 CET
Singapore
October 28 9:00-12:00 SST
October 28 9:00-12:00 SST
Minneapolis
October 28 9:00-12:00 Central
October 28 9:00-12:00 Central
Amsterdam
October 29 14:00-17:00 CET
October 29 14:00-17:00 CET
São Paulo
November 3 9:00-12:00 BST
November 3 9:00-12:00 BST
London
November 4 14:00-17:00 GMT
November 4 14:00-17:00 GMT
Zurich
November 5 14:00-17:00 CET
November 5 14:00-17:00 CET
Geneva
November 6 14:00-17:00 CET
November 6 14:00-17:00 CET
Stockholm
November 10 14:00-17:00 CET
November 10 14:00-17:00 CET
Copenhagen
November 11 14:00-17:00 CET
November 11 14:00-17:00 CET
Detroit
November 12 9:00-12:00 Eastern
November 12 9:00-12:00 Eastern
Atlanta
November 13 9:00-12:00 Eastern
November 13 9:00-12:00 Eastern
Houston
November 18 2:00-5:00 Central
November 18 2:00-5:00 Central
Milano
November 19 14:00-17:00 CET
November 19 14:00-17:00 CET
Tel Aviv
November 24 14:00-17:00 IST
November 24 14:00-17:00 IST

Register for ‘The HX of the New Workplace’

Past events

HX Leaders Network Summit

On June 9 & 10, we held our global virtual HX Leaders Network Summit under the newly re-branded HX Leaders Network. You can listen to all the sessions through the links below. We featured speakers from Europe, N. America & Asia/Pacific, including:

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Jonathan Gelfand
Global Well-being & Health Promotion Strategy - IBM
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Damon Deaner
Head of EX Design - IBM
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Gareth Rollitt
Director, People Analytics - Microsoft
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Görkem Balci
Group Talent, Engagement & Organizational Development Manager - Koç Holding A.Ş.
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Marie Kretlow
Senior Experience Designer, People - InVision
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Rita Newman
Head of EX, Tribe Lead of Joiners & Movers - ANZ Bank
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Andrew Marritt
CEO - Organization View (People Analytics)
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Chiara Aliberti
Masters’ Degree Volunteer in Refugee Camps: Greece, Mexico, Italy

We heard great examples of how to apply design thinking in the time of Covid-19, including:

  • Koç Holding (100K employees), who implemented 1,000 new prototype ideas in March and April alone, from their massive listening/empathy exercises.
  • How IBM Wellness’ team have listened to and created new initiatives adapted to the needs of their colleagues during this crisis.
  • ANZ Bank whose Agile transformation is best known for new ways of leading (NWOL) and new ways of working (NWOW)
  • A report from Elliott Nelson (founder of the HX Leader Network & HX Transforma) on ‘HX in the time of Covid-19’ (see survey link below)

The EX Leaders Network has been rebranded as the ‘HX Leaders Network‘ (HXLN), reflecting the focus on the total ‘Human Experience’ of Work. We experience work well beyond HR processes and the traditional lifecycle. Covid-19 has accelerated changes already underway in business model and business strategy, as well as our physical and digital workspace. The new HXLN is a platform to ‘Connect, Learn and Share’ our experiences to inspire and educate others.

On June 10, HXLN member organizations participated in closed ‘HXLN Cohort Webcalls where they directly exchanged and shared examples and applications with their peers across companies. HXLN members also enjoy access to resources, tools and discounts to HX Playbook workshops and bootcamps.

 

HX Leaders Summit

 

Theme: ‘The Human Experience of Work During and After Covid-19’

AGENDA:

Session 1:  – Welcome: Elliott Nelson-sharing of global study on ‘HX in the Time of Covid-19’; Case Study: Görkem Balci, Head of EX & Organizational Development, Koç Holding

Görkem Balci - Koç Holding
Using Design Thinking & EX to create 1,000 ideas

Session 2: Jonathan Gelfand – IBM: How IBM Wellness Group listened to & created new initiatives during time of Covid-19

Jonathan Gelfand - IBM
How IBM Wellness Group listened to & created new initiatives during time of Covid-19

Session 3: Rita Newman – ANZ Bank: Agile in ANZ’s Talent & Culture Organization

Rita Newman - ANZ Bank
Agile in ANZ's Talent & Culture Organization

Session 4: Gareth Rollitt, Director, People Analytics, Microsoft

Gareth Rollitt - Microsoft
Listening Strategy to help Microsoft in time of Covid-19

Session 5: HX Panel – Damon Deaner-EX Design at IBM, Marie Kretlow- Sr. Experience Designer, People at InVision, Andrew Marrit-CEO at OrganizationView

HX Panel
Damon Deaner-EX Design at IBM, Marie Kretlow- Sr. Experience Designer, People at InVision, Andrew Marrit-CEO at OrganizationView

Session 6: Listening, A Sanctuary from Human Annihilation – Chiara Aliberti

Chiara Aliberti
Listening, A Sanctuary from Human Annihilation

We invite you to participate in our global study on HX in the time of Covid-19 and receive a free report with survey results and case studies. Please take our short survey here.

The HX Leaders Network Summit is sponsored by the HX Leaders Network and Challenger, Gray & Christmas